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Technical Support

Support Center for Alpha Products Technical-Support
Alpha Technologies takes great pride in our after sales service support. We maintain a fully staffed technical support center where you can engage one of our factory trained technical support representatives 24/7, 365 days a year. They have over 100 years of combined experience with Alpha power solutions (new and legacy) and take immense pride in their ability to solve our customers’ powering challenges. With access to our full equipment lineup, our team of experts is ready to assist you. Our support personnel will leverage other Alpha resources such as our engineering design team to ensure that your support needs are met quickly and effectively.
 

Toll Free Customer Support Phone Numbers

 

  • Cable Broadband: +1.800.863.3364
  • UPS and Backup Power: +1.888.462.7487
  • Telecommunications:
    • North America: +1.888.462.7487
    • International: +1.604.436.5547
  • Industrial Power: +1.800.996.6104
  • Renewable Energy: +1.360.618.4363
  • Services: +1.800.863.3364
  • Did you know? Alpha offers outside plant splicing for new fiber installations anywhere in Canada
  • Feedback on Alpha Training The course was very interesting and it allowed me to learn more about the power requirements needed to understand my role as a Network Planner for Power and Space using Alpha Products. - Sue Zigby, Network Planner, TELUS
  • Did you know? Alpha has an extensive US-based service network, providing EF&I and maintenance services in all contiguous states.
  • Feedback on Alpha Training Alpha did an outstanding job of breaking down the material so it was easy to understand. - Kevin Hill, Project Manager, Spectrum Construction
  • Did you know? Alpha Technical Support Representatives are standing by right now to assist you with your support needs.
  • Feedback on Alpha Training Everything was awesome and our instructor was very nice, patient, and knows what he is doing. - Hadi Tayharian, Technologist, Advantage Tower Ltd.

    Get In Touch

    7700 Riverfront Gate
    Burnaby, BC V5J 5M4 Canada
    Canada & USA 1-800-667-8743  |   International +1 604-436-5900