Repair Depot
Alpha has been in the repair business since 1983, and has established an efficient, international network of service depots for RMAs, product repair and refurbishment of Alpha and third-party equipment. All warranty and non-warranty repairs, testing and calibration are provided by certified technicians using state-of-the-art equipment and techniques.
As the original equipment designer for your Alpha Power Solutions, only we can:
- Provide the highest quality repair for Alpha products
- Apply the latest factory upgrades and ECOs
- Perform ATPs to provide the appropriate level of testing after each repair
- Be your sole vendor for both warranty and non-warranty repairs
In addition to our ability to handle support and repair of non-Alpha power equipment, our lean methodologies and continuous improvement culture has consistently improved pricing and turnaround time for four years in a row. On average, Alpha repair prices are 28% lower today than they were just two years ago, and equipment sent for repair is returned faster and with higher customer satisfaction than ever.
January 2016: efficiency improvements and lower repair prices
Following our latest round of efficiency improvements and improved repair techniques, we are able to provide more effective and efficient repairs. The result is that many of the products on our pricelist will undergo further price reductions as of January 2016. To receive a quote, log your repair request by clicking the blue or green button on the right to log a service request.
