Service and Support
As an expert manufacturer of power solutions, Alpha has 35 years of proven knowledge, experience and national resources to engineer, furnish, install, commission, train, trouble-shoot and service your power system.
With Alpha optimizing the reliability and performance of your power solution, you can confidently focus on your core business knowing you have a single point of contact for all of your power system needs, including project management, purchasing, engineering, products and services.
Alpha's comprehensive range of field services includes (but not limited to):
- Turn-Key Installation
- Facility Audits
- Battery Renewal
- Turn Up and Test
- Preventative Maintenance
- On-site Repair
- Technical Support
- Extended Warranty
- Depot Repair
- Training
- Custom Services
With over 450 cumulative years of experience within our staff, Alpha can offer the following critical facilities upgrades in the domain of Central Offices, Co-Location Facilities, Broadband Head-Ends, Cell Sites, Outside Plant, Broadband and Microwave, and more:
- AC, electrical contracting
- DC power, bussing, battery plant design and installation
- UPS/Inverter design and installation
- Grounding, bonding design and installation
- Fiber Cable design, installation and splicing
- Project management
If you require immediate service assistance, call our toll-free service line at 1-888-462-7487 or use our
Report a Problem Form.
To find out more about any of our Services, please contact your Alpha sales representative, call us at 1-800-667-8743 or check out:
Order Tracking
Order Tracking
Support
- Report a problem
- Software / Firmware Downloads
- Returns / RMA Form
- Return and Cancellation Policy
- Service Center Locations
- Service Plans
- Warranty
Field Services
Training Courses
Technical Documents